Search
print page text size

Podcast FAQ
Q. I am getting a “service unavailable” message from your website, or “An unknown error occurred (503)” in iTunes when I try to download the radio, daily TV audio only, or daily TV video podcast. Why is that?

A. Due to high traffic volume, our podcast server currently has a limited number of connections available at any given time for users to request and download a podcast. Our podcast traffic load is higher during the morning hours, so if you receive a “service unavailable” message we suggest that you try to download your podcast later in the day.


Q. I would like to have to podcast downloaded automatically every day. How can I do this?

A. This option is currently available on our website. Simply go to the following link:
http://www.joycemeyer.org/OurMinistries/Podcasts/xmllinks.htm. On this web page you can copy and paste any of the podcast xml feeds you see into iTunes using the following steps:
  1. Open iTunes.
  2. In iTunes, along the top menu, select “Advanced,” and then in the “Advanced” option drop down, select “Subscribe to Podcast.” A small window will appear for you to paste the xml feed into what you have copied from our website.
  3. Click “OK” and you will be subscribed to the podcast you chose. Your podcast will download automatically every day.


Q. I missed a podcast. It is no longer available and is beyond the 20-day podcast archive available on www.joycemeyer.org. Can I still access it to download?

A. Currently we only offer a 20-day archive of the podcasts on our website due to the high traffic volume that we receive every day. In the future we may offer more than 20 days in our podcast archive. Until then, we apologize for any inconvenience that this may cause.


Q. I would like to make an mp3 audio CD of the daily radio or daily TV audio podcast for my own personal, noncommercial use. May I do this?

A. Yes. All of our podcasts are free for your own personal, noncommercial use.


Q. I would like to play the video podcast in Windows Media Player or Real Player. How do I do that?

A. The video podcast is an mpeg4 video file and is encoded with the H.264 video codec, which is directly associated with QuickTime. We recommend that you play the video podcast in QuickTime.


Q. I do not have an iPod or a digital mp3 audio player, but I would still like to watch or listen to your podcasts. Is that possible?

A. Yes. You can listen to any of the mp3 podcasts on your computer with Windows Media Player, Real Player or QuickTime. To watch the video podcasts, you will need QuickTime 7 installed on your computer.